The goal
Reduce resident chasing before casework starts.
Councils and public services
Resident forms with less chasing and clearer records.
Give residents a simpler way to submit the same core details, while teams keep cleaner submissions, exports, and audit trails.
The problem it fixes
Public service forms often ask the same basics repeatedly, then leave staff reconciling inconsistent records after the fact.
A good first form
Resident service request form
- Resident details
- Address or service area
- Service needed
- Evidence checklist
- Consent declaration
Forms that come next
- Housing application
- Benefits evidence request
- Community referral
- Resident registration
- Service feedback
Why ParrotIt fits
Encrypted submissions, reusable answer fields, QR sharing, and a clear record of every step come as standard, whatever you run.
Sign and certify
Evidence receipts residents can rely on.
When a resident hands over housing or benefits evidence, certify the receipt. The resident holds a record the team cannot quietly amend, and the team holds one the resident cannot dispute.
- Housing evidence receipts
- Benefits evidence receipts
- Tenancy sign up records
Hand a caseworker in another team the link. The page shows the record is genuine and locked by both sides, and shows none of the answers.
Both sides certify. The record locks.
Both sides can save a certified copy as one file that opens offline and checks itself. Checking is free for anyone you send it to.